What is the MSC cruise cancellation policy?

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MSC Cruises has a cancellation policy that varies depending on the length of the cruise, the type of booking (e.g., standard, MSC Yacht Club, World Cruise), and how far in advance you cancel.

Here's a general overview of their cancellation policy:

General Cancellation Policy (excluding World Cruise and MSC Yacht Club):
  • Cruises 4 Nights or Less:
    • 89 - 61 days prior to departure: Deposit Non-Refundable
    • 60 - 46 days prior to departure: 50% Penalty
    • 45 - 16 days prior to departure: 75% Penalty
    • 15 - 0 days prior to departure: 100% Penalty (No refund)
  • Cruises 5 to 14 Nights:
    • 89 - 61 days prior to departure: Deposit Non-Refundable
    • 60 - 46 days prior to departure: 50% Penalty
    • 45 - 16 days prior to departure: 75% Penalty
    • 15 - 0 days prior to departure: 100% Penalty (No refund)
  • Cruises 15 Nights or More:
    • 109 - 61 days prior to departure: Deposit Non-Refundable
    • 60 - 46 days prior to departure: 50% Penalty
    • 45 - 16 days prior to departure: 75% Penalty
    • 15 - 0 days prior to departure: 100% Penalty (No refund)
MSC Yacht Club (Cruises 5 Nights or More):
  • 61 or more days prior to departure: Deposit Non-Refundable
  • 60 - 46 days prior to departure: 50% Penalty
  • 45 - 16 days prior to departure: 75% Penalty
  • 15 - 0 days prior to departure: 100% Penalty
World Cruise:
  • 120+ days prior to departure: Deposit Non-Refundable (15% of cruise fare)
  • 119 - 60 days prior to departure: 25% Penalty
  • 59 - 15 days prior to departure: 50% Penalty
  • 14 - 10 days prior to departure: 75% Penalty
  • 9 - 0 days prior to departure: 100% Penalty
Important Notes:
  • Non-Refundable Deposits: Some promotions may include a non-refundable deposit, meaning the deposit paid at booking will not be refunded if you cancel. These promotions are typically labeled with "NR."
  • Penalties: Cancellation charges are assessed on total fares, including cruise fare, air add-ons, hotel packages, and any other additional services arranged through MSC Cruises. Government taxes and fees will generally be refunded.
  • No-Show/Early Disembarkation: No refund will be issued if a guest does not show up for their cruise, is denied boarding, or terminates their cruise in progress.
  • Name Changes: A name change fee of $75.00 per name change may apply for changes made within 89 days prior to sailing, with a limit of one name change per reservation. More than one name change or a cruise date change is typically considered a reservation cancellation and subject to cancellation charges.
  • Travel Insurance: MSC Cruises recommends that every passenger have adequate insurance covering cruise cancellation, medical assistance, expenses, and loss/damage of luggage.
For the most accurate and up-to-date information, it's always best to refer to the official MSC Cruises website or contact them directly. You can find more details in their Standard Booking Terms and Conditions on the MSC Cruises USA website or through Expedia Cruises and iCruise.com.
 
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